Hach Co

Hach Co is recognized for its high-quality products, which are often essential for specific equipment and lab needs. Many reviewers appreciate the reliability and uniqueness of their offerings. However, there are mixed opinions about their pricing, with several noting that products can be expensive. Delivery times vary, with some experiencing delays and others reporting quick turnarounds. Customer service is generally seen as helpful, though there are concerns about communication, particularly regarding order updates and representative turnover.

Strengths:

1. Products are of excellent quality and reliability.
2. Ordering process is straightforward and efficient.

Areas for Improvement:

1. Pricing is often considered high.
2. Communication about order status and representative changes needs improvement.